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Continue ShoppingShipping Policy
Reliable worldwide delivery with discreet packaging
Global Delivery
1. Shipping Destinations
We ship worldwide, excluding China. Delivery is available to most countries and regions. If your location is not supported at checkout, please contact us for assistance.
2. Processing Time
Orders are typically processed within 1–3 business days. Personalized or engraved items may require an additional 3–5 business days for production.
3. Delivery Time & Costs
We offer multiple shipping options so you can choose what works best for you. During checkout, you can select your preferred delivery method — standard or express — and the shipping cost will be calculated automatically based on your destination, selected shipping method, order weight, and package dimensions. We do not offer free shipping by default.
- Standard Shipping: 7–21 business days
- Express Shipping: 5–10 business days
- Expedited Shipping: 3–7 business days (select regions)
Delivery times are estimates and may vary due to customs processing, local holidays, or unforeseen carrier delays.
4. Customs, Duties & Taxes
Important: International orders may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
We recommend contacting your local customs office for information about potential charges before ordering.
5. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your package's progress through our website or the carrier's tracking portal.
6. Discreet Packaging
We understand the importance of privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents inside.
7. Address Accuracy
Please ensure your shipping address is complete and accurate. We cannot be responsible for delays or non-delivery caused by incorrect address information.
8. Undeliverable Packages
If a package is returned to us due to failed delivery attempts, incorrect address, or refusal, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment.
9. Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us. We will work with the carrier to locate your shipment and, if necessary, initiate a claim or arrange a replacement.